PUBLIC OFFER

Unitel LLC (hereinafter referred to as the "Operator") publishes this document, which is a public offer (hereinafter referred to as the "Offer") addressed to individuals (hereinafter referred to as the "User") with the purpose of concluding an agreement under the following conditions.

The potential User accepts the Offer through registration via the Service and/or continued use of the Service and/or any of the services accessible via the Service (in case of changes to the Offer).

Upon acceptance of the Offer, the User shall be deemed to have accepted all terms and conditions of the Offer unconditionally and without exception.

1. TERMS AND DEFINITIONS

1.1. The capitalized terms used herein shall have the following meaning:

2. SUBJECT OF THE OFFER

2.1. According to this Offer, the Operator provides the User with the opportunity to use the Service within its declared functionality and under the terms and conditions hereof.

2.2. When using the Service, the User can:

• 2.2.1. search for and purchase air tickets from various airlines;
• 2.2.2. select and arrange access to the lounge areas.

2.3. The Operator is not a carrier and does not manage lounge areas. All obligations for the actual flight, the quality of on-board service, and access/quality of services in the lounge areas lie with the respective Vendors. Obligations within the Vendors' services arise between the User and the Vendor. Terms and conditions (rates, return policies, individual restrictions) are governed by the agreements of the specific Vendor.

2.4. The Operator does not have independent tourism activity and is not a subject of the tourism sector as defined by the Laws of the Republic of Uzbekistan. The Operator's services are not travel agency services, and the functions, rights, and obligations of the Vendors are not transferred to the Operator.

2.5. When placing an order for airline tickets or lounge access, the User agrees to the regulations of the selected Vendors and confirms that they have read the special conditions (e.g., age restrictions, dress code in the lounge area, ticket refund conditions, airline baggage rates, etc.).

2.6. The User shall independently place an order at will, through the appropriate Service interface, after familiarization with the Vendor's offer of the relevant service, the terms of its provision and cost, and other essential information.

2.7. Payment is made using the methods available in the Service (electronic payment services, etc.). Before confirming payment, the User shall carefully check all parameters (passenger's full name, departure date and time, airport name, lounge access times, etc.). Failure to timely pay (e.g., time limit for payment of airline tickets) may lead to the cancellation of the booking by the Vendor.

2.8. Ticket refunds are regulated by airline fares. Some tickets may be non-refundable or subject to a penalty for refunds/exchanges. The return of lounge passes is regulated by the policy of the relevant Vendor. In some cases, a refund may not be possible.

2.9. In case of cancellation of the order, the Operator's service fee (if any) may not be refunded, as it is a payment for the information services actually provided.

2.10. The User agrees that any penalties or deductions for refunds are set by the relevant Vendor.

3. THE PROCEDURE OF ACCESSING THE SERVICES

3.1. The Account is created for the User upon the initial registration in the Service.

3.2. When registering, the User provides the following reliable information: contact phone number, e-mail;

3.3. During the initial registration, the User sets a permanent password on their own, which can be used for subsequent User authorization in the Service.

4. PERSONAL DATA PROCESSING

4.1. Acceptance hereof and/or registration on the Service's website and/or use of its features means: (i) the User's full and unconditional consent to the Personal Data Processing and Protection Policy, as well as (ii) the explicit, voluntary, and informed consent to the Processing of their Personal Data for the purposes provided for by the Laws of the Republic of Uzbekistan, the Personal Data Processing and Protection Policy, and this Offer.

5. RIGHTS AND OBLIGATIONS OF THE PARTIES

5.1. The User shall:

• 5.1.1. read this Offer and comply therewith;
• 5.1.2. when using the Service, comply with the Laws of the Republic of Uzbekistan, as well as the rights and interests of third parties;
• 5.1.3. avoid actions that could disrupt the normal operation of the Service, including the use of viruses, Trojan codes, and other malicious software;
• 5.1.4. independently monitor changes to this Offer in the Service;
• 5.1.5. ensure confidential storage and prevent compromise of their data used for authorization;
• 5.1.6. immediately inform the Operator in case of loss or reasonable suspicion of loss of confidentiality (compromise) of their data used for authorization.

5.2. The User shall be entitled to:

• 5.2.1. use the Service in accordance hereof;
• 5.2.2. contact the Operator for all questions regarding the conditions and quality of the Service.

5.3. The Operator shall:

• 5.3.1. provide the User with the opportunity to use the Service subject to this Offer, as well as the Laws of the Republic of Uzbekistan;
• 5.3.2. timely inform the User about emergencies that make it difficult or worsen the use of the Service;
• 5.3.3. keep confidential the User's information received during registration, as well as other information available to the Operator due to the User's use of the Service, except for cases provided for by the current Laws of the Republic of Uzbekistan and the Offer;
• 5.3.4. take measures to eliminate malfunctions, interruptions, or deterioration of the quality of the Service.

5.4. The Operator shall be entitled to:

• 5.4.1. take any reasonable measures to identify and prevent illegal actions using the Service;
• 5.4.2. amend this Offer unilaterally;
• 5.4.3. determine the content of the Service, its structure and appearance, as well as establish or cancel the use of the Service to access specific services;
• 5.4.4. if the User breaches this Offer and/or the Laws of the Republic of Uzbekistan, the Operator shall be entitled to suspend their use of the Service;
• 5.4.5. involve any third parties, including the Vendors, to exercise the rights and obligations hereunder;
• 5.4.6. post advertising and/or other information in any section of the Service;
• 5.4.7. unilaterally suspend the use of the Service until the reasons for the suspension are eliminated in the following cases:

• 5.4.7.1. installation, commissioning, preventive maintenance, emergency work, maintenance or modification of equipment on the Operator's network, technical failures, and failure of the equipment of the Operator or third parties;
• 5.4.7.2. if there are signs that the User has breached the Laws of the Republic of Uzbekistan and/or caused damage to the Operator or third parties;
• 5.4.7.3. breach of the intellectual rights of the Operator and/or copyright holders in any way;
• 5.4.7.4. when the Operator receives a lawful order from any state, regulatory, or other competent authority;

• 5.4.8. receive from the User the information necessary to fulfil this Offer;
• 5.4.9. have other rights stipulated by this Offer and/or the Laws of the Republic of Uzbekistan.

6. LIABILITY AND LIMITATION OF LIABILITY

6.1. The Parties shall be responsible for failure to fulfill or improper fulfillment hereof according to the Laws of the Republic of Uzbekistan and this Offer.

6.2. The Operator shall not be liable for lost profits, lost income, loss of data, financial and/or other losses, as well as indirect and/or unforeseen damage, unless otherwise provided by the Laws of the Republic of Uzbekistan.

6.3. The Vendor shall be liable for failure to provide or improper provision of the services included in the order. Information about it is provided to the User in the confirmed order.

6.4. The User shall be personally responsible for any problems with incompatibility and conflicts between the Service and the User's device.

6.5. If the User has complaints about the quality or completeness of the services included in the order, they shall contact the Vendor directly to eliminate the shortcomings. The Operator shall assist the User in resolving the situation.

6.6. The Operator shall not be liable if the services provided do not meet the subjective expectations of the User.

6.7. The User shall be responsible for ensuring that their documents (e.g., passport, foreign passport) comply with the Laws of the country of visit, the Republic of Uzbekistan, as well as for having sufficient documents for entry and transit.

6.8. The User shall ensure that all necessary documents are available for themselves and other persons receiving services on request. This includes travel and civil passports with sufficient validity, visas, permits, and no circumstances preventing entry (e.g., unexpired visas, unfulfilled obligations, lack of consent for a minor to leave the country).

6.9. The Operator shall not be liable to the User for any malfunctions of the website or automated booking systems, or for any related expenses incurred by the User.

6.10. The cost of services may change at any time. The new prices take effect after they are posted on the website and are valid at the time of ordering. This condition does not apply to already confirmed orders.

6.11. The Operator shall not be financially or otherwise liable for possible damage to the User caused by the Vendor.

6.12. The Operator is not a party to the transportation agreement (between the User and the Vendor) or the contract for access to the lounge area (between the User and the Vendor) and is not liable for any failures in fulfilling thereof.

6.13. The Operator shall not compensate for the User's losses caused by the flight cancellation, schedule changes, denial of access to the lounge area, or due to inaccurate information provided by the User.

6.14. The Operator shall not be liable for:

• 6.14.1. the User's arriving late or non-appearance at the place of the start of the services;
• 6.14.2. the User's non-compliance with the Vendor's regulations;
• 6.14.3. breach of the Laws of the Republic of Uzbekistan, country of stay, or transit states;
• 6.14.4. breach of the border crossing regulations;
• 6.14.5. User's action or inaction;
• 6.14.6. restrictions imposed by government agencies;
• 6.14.7. actions of third parties not related to the Operator.

7. INTELLECTUAL PROPERTY

7.1. All intellectual deliverables used and posted in the Service (including the Service itself) is the intellectual property of its legal owners and is protected by the intellectual property laws of the Republic of Uzbekistan.

7.2. Any use of intellectual deliverables posted in the Service (including elements of the visual design of the Service pages, symbols, texts, graphic images, illustrations, photos, videos, programs, music, etc.) with no consent of the Operator and/or the appropriate copyright holder is illegal and entails liability in a manner prescribed by the Laws of the Republic of Uzbekistan.

7.3. The User shall not copy, sell, distribute in any other way, or use in any manner for any commercial purposes the Service and/or any part of the Service's content with no consent of the Operator and/or the appropriate copyright holder.

8. VALIDITY AND AMENDMENT OF THE OFFER

8.1. The Offer is entered into for an indefinite period.

8.2. The Operator may amend the Offer without any special notification to the User. The new version of the Offer shall come into force after it is posted in the Service, unless otherwise provided by the new version of the Offer.

8.3. Continued use of the Service by the User after any amendment of the Offer constitutes the User's acceptance thereof. If the User does not agree with the Offer, they shall discontinue use of the Service.

8.4. The Operator shall be entitled to unilaterally repudiate the Offer if, after suspending the use of the Service according to cl. 5.4.7 hereof, the reasons for the suspension have not been eliminated within 30 (thirty) calendar days.

9. APPLICABLE LAW AND DISPUTE RESOLUTION PROCEDURE

9.1. This Offer is governed by and interpreted according to the Laws of the Republic of Uzbekistan.

9.2. Any dispute arising from this Offer shall be resolved amicably or through a complaint procedure based on a written request from the User. The period for considering the appeal and the requirements for its content are stipulated by the applicable Laws of the Republic of Uzbekistan.

9.3. If the dispute cannot be settled through a complaint procedure, it shall be considered by the competent court at the location of the defendant subject to the applicable Laws of the Republic of Uzbekistan.

10. FINAL PROVISIONS

• 10.1. If, for any reason, one or more provisions hereof are found to be invalid or unenforceable, this shall not affect the validity or enforceability of the remaining provisions hereof.
• 10.2. Unless the User proves otherwise, any actions through the User's Account are considered to have been performed by the relevant User. In case of unauthorized access to their Account, the User shall immediately notify the Operator.
• 10.3. In any matter not directly provided herein, the Parties shall be governed by the applicable Laws of the Republic of Uzbekistan.

11. ADDRESSES AND DETAILS OF THE CARRIER

Unitel LLC
License for tourism operations No. 785075 dd. May 22, 2025.
Address: 1, Bukhara str., Mirabad district, Tashkent, 100047, Republic of Uzbekistan.
Email: support@kettik.travel
Phone: +998 (20) 007-00-70
Phone: +998 (90) 373-03-30
Tax ID: 201838002